Terms of Service

Welcome to Lion Fans (hereinafter referred to as "the Platform"). By registering, logging in, or using our services, you acknowledge that you have read, understood, and agree to comply with all the following terms and conditions.

The Platform is dedicated to helping members increase engagement metrics on third-party social media platforms including but not limited to Facebook, Instagram, YouTube, TikTok, etc. (hereinafter referred to as "Third-Party Social Media"). As services provided by the Platform may be affected by updates or policy changes on these social media platforms, members must acknowledge and fully agree to the following terms:

1. Member Account and Usage Guidelines

1. Members must provide accurate and complete personal information and properly safeguard their account credentials.

2. If a member violates laws, infringes on the rights of others, or engages in improper use, the Platform reserves the right to immediately suspend or terminate the membership without refunding any stored credits or payments.

3. Accounts may not be transferred, rented, or shared with others. The Platform reserves the right to suspend any account found in violation.

2. Credit Top-Up and Usage Rules

1. Credits provided by the Platform (hereinafter "Platform Credits") may only be used for specific services and features offered by the Platform. They cannot be transferred, exchanged for cash, or other goods.

2. Once credits are purchased, the transaction is considered complete. No refunds or exchanges will be accepted for any reason. Please confirm your needs before purchasing.

3. If an account is suspended due to violations, or if a member voluntarily stops using the service, stored credits will not be refunded or compensated.

4. If Platform Credits have an expiration date, it will be announced via the system. Expired credits will not be refunded.

3. Platform Service Execution

1. If an order remains unexecuted for 15 days and you do not proactively report this to the Platform, the Platform will not provide compensation due to the difficulty in determining responsibility.

2. If an order has not been executed and the service becomes unavailable due to updates by the social media platform, you may request a refund only after 30 days have passed.

3. After an order has been fully executed, if likes, followers, or views decrease due to social media platform updates, the Platform will make best efforts to replenish for products marked with "After-Sales Service." However, since each platform update differs, if replenishment is not possible, you must assume this risk. The Platform makes no guarantees or compensation.

4. You acknowledge that purchasing our services only increases the visible metrics on your third-party social media accounts (including but not limited to views, likes, comments, shares). It does not guarantee marketing effectiveness, sales rates, or quality control. Therefore, refund requests based on unmet marketing expectations will not be accepted.

5. If you simultaneously purchase similar services from multiple platforms or vendors, the Platform will not provide compensation or refunds for any issues, as responsibility cannot be clearly determined.

6. The Platform has never experienced cases where using our products caused a submitted URL to be blocked or negatively affected. If such issues occur with your submitted URL, the Platform will not provide any compensation or refunds, as responsibility cannot be clearly determined. You must assume this risk.

7. All Platform services are fully automated. If you enter incorrect quantities or URLs due to negligence, the Platform cannot provide refunds.

8. The Platform promotes positive interaction and proper use. Members are strictly prohibited from using the service to spread negative messages, defamation, fraud, or any content that violates public morals or laws. If member actions cause harm to third parties, media controversy, or regulatory action, the Platform reserves the right to freeze accounts and credits, terminate service, and pursue damages. If illegal activity is suspected, the Platform will cooperate with authorities and may provide account information, operation records, and financial data for judicial purposes.

9. As the Platform clearly states that you must not place multiple orders for the same URL with the same service type simultaneously, if you do so and it causes execution errors or shortfalls, you may not request any compensation or refund.

4. Platform Rights and Obligations

1. The Platform reserves the right to modify, suspend, or terminate all or part of its services at any time without prior notice.

2. In cases of force majeure (such as system failures, hacking, policy changes), the Platform has the final right to interpret and adjust any anomalies affecting member data, credits, or transactions.

3. The Platform is not jointly liable for disputes, losses, or legal liabilities arising from the use of third-party services (such as creator content, external links, or payment platforms).

5. Content Guidelines and Liability Limitations

1. Members may not upload or distribute any illegal, false, obscene, fraudulent, defamatory, or infringing content.

2. The Platform does not guarantee that all services will be uninterrupted, error-free, or permanently available. The Platform is not liable for any direct or indirect damages arising from losses, misunderstandings, or misuse during service usage.

6. Legal Compliance and Governing Law

1. These Terms of Service are governed by the laws of the Republic of China (Taiwan), with the Taipei Shilin District Court as the court of first instance.

2. If any provision is deemed invalid, the remaining provisions shall remain in full force and effect.

7. Amendment of Terms

The Platform reserves the right to amend these terms at any time. Amended terms will be posted on the website without individual notification. Continued use of the service after updates constitutes acceptance of the amended terms.

Special Notice: "Platform Credits" provided by the Platform are virtual goods. They do not function as stored-value cards, electronic tickets, or third-party payment instruments, and are limited to use within the Platform. By purchasing credits, you agree to the Platform's management and rules regarding credits.

Other Important Terms

For services designated as "specific country" or "real person" types, you may not use personal judgment to determine that the executed content, traffic, or likes are from "fake accounts" or countries other than those specified, and request a refund on that basis.

Due to third-party platform updates, costs may increase, leading to higher unit prices. Please be aware that you may not request a refund based on price increases by the Platform.

The Platform reserves the right of final interpretation.

By topping up credits on the Platform and completing payment, you are deemed to have fully agreed to the Platform's terms.

Privacy Policy

We provide the Lion Fans platform services (hereinafter "the Platform"). To ensure your peace of mind when using our services and information, we hereby explain our privacy protection policy to safeguard your rights. Please read the following carefully:

1. Scope of Privacy Policy

This privacy policy covers how the Platform handles personally identifiable information collected when you use our website services. This policy does not apply to linked external websites or personnel not commissioned or managed by the Platform.

2. Collection, Processing, and Use of Personal Information

When you visit or use the Platform's services, we will request necessary personal information based on the nature of the service, and process and use your data within the scope of that specific purpose. Without your written consent, the Platform will not use your personal data for other purposes.
When you use interactive features such as service mailboxes or surveys, the Platform retains the name, email address, contact information, and usage time you provide.
During general browsing, the server automatically records relevant information including your device's IP address, browsing time, browser type, and clickstream data. This data is used internally to improve services and will never be publicly disclosed.
To provide accurate services, we perform statistical analysis on collected survey data. Statistical results or explanatory text may be published as needed for internal research, but will not involve specific individual data.

3. Data Protection

The Platform's servers are equipped with firewalls, antivirus systems, and other security measures to protect the website and your personal data. Only authorized personnel may access your personal data, and all personnel handling data have signed confidentiality agreements. Violations of confidentiality obligations will result in legal penalties.
When it is necessary to commission other entities to provide services, the Platform will strictly require compliance with confidentiality obligations and implement necessary inspection procedures.

4. External Links

The Platform's web pages may contain links to other websites. These linked websites are not covered by this privacy policy, and you must refer to their respective privacy policies.

5. Sharing Personal Data with Third Parties

The Platform will never provide, exchange, rent, or sell any of your personal data to other individuals, groups, private enterprises, or government agencies, except where required by law or contractual obligations.

Exceptions include but are not limited to:

With your written consent.
As expressly required by law.
To prevent danger to your life, body, freedom, or property.
Cooperation with government agencies or academic institutions for statistical or academic research in the public interest, where data has been processed so that specific individuals cannot be identified.
When your behavior on the website violates the terms of service or may damage the rights of the website and other users, and disclosure is necessary for identification, contact, or legal action.
When it benefits your interests.
When the Platform commissions vendors to collect, process, or use your personal data, we will exercise due diligence in supervising them.

6. Use of Cookies

To provide a better user experience and personalized services, this website may write and read cookies on your computer or mobile device. These cookies may be used for technical necessities (such as login persistence and feature memory), as well as statistical analysis, marketing tracking, and advertising optimization.

Cookie technologies used on this website may involve tools provided by third-party service providers (such as Google Analytics, Facebook Pixel, LINE advertising tags) for analyzing user behavior and improving service quality.

You may set your browser's privacy level or reject cookies according to your preferences. However, please note that rejecting certain cookie functions may cause some website services to not function properly.

7. Amendments to Privacy Policy

The Platform's privacy policy may be amended at any time as needed. Amended terms will be posted on the website.

8. Account Investigation and Information Disclosure

When you use the Platform's services, if the Platform discovers or receives third-party reports of suspected violations of law, infringement of others' rights, dissemination of false information, or other prohibited conduct, the Platform may conduct internal investigations, record analysis, and data comparisons without prior notice.

In cases of significant disputes, criminal matters, or requests from regulatory authorities, the Platform reserves the right to disclose your personal data and operation records to judicial agencies, law enforcement, or other agencies with legal investigative authority. The Platform will not protect users engaged in illegal activities and reserves the right to proactively cooperate with reports and legal proceedings.

9. Protection of Minors' Data

If you are under the age of twenty, please use the Platform's services with the consent of your legal guardian (such as a parent or guardian).

The Platform does not actively collect personal data from minors. If you register and use the service while under the legal age, you are deemed to have obtained guardian approval, and the Platform assumes no liability for any disputes arising therefrom.